Our Mobile Banking app can do everything you’d expect, maybe a little extra. And you can use it whenever and wherever you want. So, you can crack on if you’re on the bus, at work, or simply can’t tear yourself away from the telly.THE BASICS- Sign in securely with just 3 taps- Swipe easily to see balances and statements- Check money coming in and going out- Make transfers, payments and standing orders- Pay your loan or credit card bill- Set up new recipients or pay your phone contacts
A FEW EXTRAS- Going abroad? Tell us with the app so there’s no worries when you use your card abroad.- Cards lost or stolen? Panic over: cancel and replace them with the app.- Earn as you spend with Cashback Extras.- Apply for loans, savings, cards and more.
STAY SAFE- Reset your Online Banking password - Update the phone number and email we have for you
GETTING STARTEDNew to this app? You’ll need to set it up by registering your device first. You’ll need:- An up-to-date phone number registered with us- Halifax UK personal account- Online Banking username, password and memorable information- A device that is not rooted
KEEPING YOU SAFE ONLINEWe do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/
CONTACTING YOUWe won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax.
IMPORTANT INFORMATION Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.
You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.
Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
Device and card restrictions apply to Android Pay.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).
Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Halifax customers will be covered. This app is intended for UK residents unless otherwise stated.